Customer Support & Reputation Management

  • Reply to all messages within 24 hours
  • Guarantee seller rating above 95%
  • Ensure customer support account health < 1%

  • Resolve A-Z Claims efficiently

Product Page Listings, A+, & Image Designs

  • Develop title, bullet points, & search terms

  • Fix product images with accordance to Amazon requirements

  • Develop Enhanced Brand Content (EBC)

  • Perform competitor analysis & category identification

PPC Advertising

  • Create Sponsored Display, Brand and Products

  • Ensure high conversion; low ACOS & high ROAS

  • Monitor ads & ads’ Performance

  • Work with Amazon certified agents

Inventory Management

  • Monitor stock levels to maintain Best Seller Rank

  • Manage FBA Shipments according to Stock & Sales

  • Manage Excess & stranded Inventory

  • Create Removal Orders observing lower long-term storage fees

Store Building

  • Design store interface & headers

  • Categorize the products catalogue

  • Advertise the brand store

  • Monitor store Performance

Full Account Management

  • Provide customer support
  • Develop Product Page Listings, A+, & Image Designs

  • Control inventory & FBA restocking
  • Manage Amazon Adverting Console

Amazon Programs

  • Set up and Manage Amazon Associates Program

  • Maximize effectiveness of”Easy Income Program”

  • Enroll and Manage Amazon Accelerated Program

  • Leverage IMC’s brand management Experience

Weekly Listings Check

  • Produce weekly reports for database changes

  • Monitor title, bullet point & price changes

Amazon Vendor Central Management

  • Ensure products are always in stock
  • Monitor account health regularly

  • Track sales
  • Keep track of inventory levels

For any additional services, IMC can help

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